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Danish Consumer Ombudsman Fines Insurance Company for Sales Calls


COPENHAGEN: Danish insurance firm Vendsyssel has been fined 50,000 DKK (around $7,500) for calling up seven individuals on the Robinson List.

The Robinson List is a list issued by the government where people can sign up or unsubscribe online from direct marketing. The purpose of this list is to reduce unwanted marketing and protect consumers from unwanted sales calls.

“It has been illegal to make telemarketing calls in Denmark since the 1970s, though insurance companies have an exemption,” Frederik Lars von Bulow, a lawyer at the Consumer Ombudsman, told Xinhua on Wednesday.

“Still, it is the insurance companies’ obligation, by law, to check the list before making their telemarketing calls to avoid contacting protected numbers,” he added.

In 2018, the Consumer Ombudsman received a total of 440 complaints about unwanted sales calls.

Source Link: http://www.xinhuanet.com/english/2019-08/21/c_138326616.htm


About the author

Ezra Ondara

Ezra Ondara

Ezra Ondara is a freelance writer and journalist with a keen interest digital marketing, finance, real estate and insurance. He has a nose for news in these key areas and is determined to keep online readers and enthusiasts up to date with real stories as they happen from all around the globe. When he’s not poking his nose into the business world, he will be watching the Premier League over the weekend or out of town with his family.

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