Home » After Fitting Screen Mom Discovers Anyone Can Access Her Samsung Galaxy S10

After Fitting Screen Mom Discovers Anyone Can Access Her Samsung Galaxy S10


Lisa Neilson, a 34-year old mom from Castleford, West York, bought a gel cover from eBay to protect her new S10.

She used her right thumb print to access the phone but found later that the device could be unlocked with her left thumb as well.

Lisa said:

“Anyone can access it and could get into the financial apps and transfer funds.”

When her husband Wes, 34 tried with both his thumbs, he was also able to open the phone through the gel cover.

Lisa also checked her sister’s Samsung and the results were the same when with the case on.

Samsung is now investigating the issue.

She said:

“This means that if anyone got hold of my phone they can access it and within moments could be into the financial apps and be transferring funds.

“It’s a real concern.”

“We called Samsung because we thought there was a fault with the phone.

“The man in customer services took control of the phone remotely and went into all the settings and finally admitted it looked like a security breach.

“They said someone in another department who could investigate would call us but we still haven’t heard anything from them.”

A spokeswoman from Samsung said:

“We’re investigating this internally. We recommend all customers to use Samsung authorised accessories, specifically designed for Samsung products.”

Source Link: https://www.thesun.co.uk/tech/10127908/samsung-galaxy-s10-screen-protector-ebay/

About the author

Ziad Alim

Ziad Alim

Ziad Alim is a resident of Dhaka, Bangladesh. He was raised in a nuclear family consisting of his mom, dad, brother and sister. His schooling was in English medium which helped him to be fluent in English from a young age. Later, he did his Bachelors and Masters in Business Studies. He is now 42 years of age, still single and currently, a freelance writer and proof reader. He has been working as a writer for many years on different topics. Besides writing, he takes a deep interest in western classical music.

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